Privacy Policy
Last updated: 2026-04-23
1. Introduction
Kontrol Commercial Cleaning South Yarra ("we", "us", or "our") operates the website at https://www.commercialcleaningsouthyarra.au/. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us about our services.
2. Information We Collect
We may collect information you provide directly to us, including your name, email address, phone number, business name, and service requirements when you contact us via phone, email, or any enquiry form. We may also collect certain non-personal information automatically when you visit our website, such as your IP address, browser type, operating system, referring URLs, and pages viewed.
3. How We Use Your Information
We use the information we collect to respond to your enquiries, provide quotations and service agreements, deliver and manage the commercial cleaning services you have engaged us for, communicate with you regarding scheduling, quality audits, and account management, improve our website and service offerings, and comply with applicable Australian laws and regulations.
4. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required to provide the services you have requested (for example, sharing information with subcontractors who assist in service delivery), or as required by law. All parties with whom we share your information are required to maintain its confidentiality.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.
6. Your Rights
Under the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to request access to the personal information we hold about you, request correction of inaccurate or incomplete information, and make a complaint if you believe we have mishandled your personal information. To exercise any of these rights, please contact us at admin@kontrolcleaning.com.au.
7. Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some portions of our website may not function properly.
8. Third-Party Links
Our website may contain links to third-party websites, including Google Maps, Wikipedia, AccuWeather, and YouTube. These third-party sites have their own privacy policies, and we have no responsibility or liability for their content or activities. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated date. We encourage you to review this page periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Kontrol Commercial Cleaning South Yarra
11 Wilson St, South Yarra VIC 3141
Phone: 0421 608 495
Email: admin@kontrolcleaning.com.au
Website: https://www.commercialcleaningsouthyarra.au/