Privacy Policy

Last updated: 2026-03-28

Introduction

Grove Spark ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our electrician services in Chatswood and the North Shore region.

Information We Collect

We may collect personal information that you voluntarily provide to us when you contact us for a quote, schedule a service, or communicate with us. This information may include your name, phone number, email address, property address, and details about the electrical services you require.

We may also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website.

How We Use Your Information

We use the information we collect to provide and improve our electrician services, respond to your enquiries and service requests, communicate with you about appointments and services, send you relevant information about our services (with your consent), comply with legal obligations, and protect our business interests.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, provided they agree to keep your information confidential. We may also disclose your information if required by law or to protect our rights and safety.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies, but some features of our website may not function properly without them.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Your Rights

Under the Australian Privacy Act 1988, you have the right to access, correct, or delete your personal information held by us. To exercise these rights or if you have any questions about this Privacy Policy, please contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Grove Spark
Unit 5/1 Talavera Rd, Macquarie Park NSW 2113
Phone: 0484 301 155
Website: www.grovespark.com.au