Privacy Policy

Last updated: 2026-04-06

1. Introduction

Grove Spark Electrical Services ("we", "us", or "our") operates the website at https://emergency-electrician-st-ives.com/. We are committed to protecting the privacy and personal information of our visitors and clients in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles.

2. Information We Collect

We may collect personal information including your name, email address, phone number, and service address when you contact us through our website, call us directly, or request a quote. We also collect non-personal information such as browser type, IP address, and pages visited through standard web analytics tools.

3. How We Use Your Information

We use the information we collect to respond to enquiries, provide electrical services, send service-related communications, and improve our website. We do not sell, trade, or otherwise transfer your personal information to third parties except as required to deliver our services or comply with legal obligations.

4. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our site. You may choose to disable cookies in your browser settings, though this may affect some functionality of the website.

5. Third-Party Services

Our website may contain embedded content from third-party services including Google Maps, AccuWeather, Wikipedia, and YouTube. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party providers.

6. Data Security

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Access and Correction

You have the right to access and correct your personal information held by us. To make a request, please contact us at the details below. We will respond within a reasonable timeframe.

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact Grove Spark Electrical Services:

Address: Unit 5/1 Talavera Rd, Macquarie Park NSW 2113
Phone: 0484 301 155
Email: service@grovespark.com.au
Website: https://www.grovespark.com.au/electrician-sydney/north-shore/st-ives/

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.