Privacy Policy

Last updated: 2026-09-07

This privacy policy explains how information is collected, used and safeguarded in connection with this informational website about foundation repair services in Pflugerville, Texas. Please read it carefully. By continuing to browse this site you accept the practices described below.

Who Is Responsible for Your Information

The data controller for this site is Bats Foundation Repair, LLC, a foundation repair specialist based in Pflugerville, Travis County, Texas. Contact details are listed in full at the end of this policy, and the company's main website is available at batsfoundationrepair.com.

Information We Collect

This site does not require you to create an account and does not sell products online. Information may reach us in two ways. First, if you choose to telephone, email or message the business after reading this site, we receive the contact details and project details you voluntarily provide, such as your name, phone number, email address and the address of the property needing assessment.

Second, like most websites, our hosting provider records standard technical information automatically. That may include your IP address, browser type and version, device type, referring page, the pages you viewed and the time of your visit. This information is aggregated and is not used to identify individual visitors.

How We Use Information

Information you provide is used only to respond to your enquiry, schedule a free foundation assessment, prepare a written scope of work, deliver the services you request and maintain warranty records for completed projects. Technical log data is used to keep the site secure, diagnose faults and understand which pages are useful to readers.

We do not sell, rent or trade personal information. We do not use your details for unrelated marketing, and we do not share them with third parties except where a service provider (for example, a hosting or email provider) processes data on our behalf, or where disclosure is required by law.

Cookies and Third-Party Embeds

This site does not set advertising cookies of its own. However, several pages embed third-party content — Google Maps, Google My Maps driving direction maps, a YouTube video, an AccuWeather forecast panel and Wikipedia reference pages. When those frames load, the relevant provider may set cookies or record technical data under its own privacy policy, over which we have no control. You can block or delete cookies through your browser settings, though some embedded features may then stop working.

Data Retention

Enquiry and project records are kept only as long as necessary for the purpose they were collected, to service the lifetime transferable warranty attached to completed foundation work, and to satisfy legal, accounting or tax obligations in Texas. Server logs are retained for a short period and then discarded or anonymised.

How Information Is Protected

Reasonable administrative and technical safeguards are used to protect information against loss, misuse and unauthorised access. Access to customer records is restricted to team members who need it to schedule assessments, perform work or service a warranty. No method of transmission over the internet is completely secure, so absolute security cannot be guaranteed.

Your Choices and Rights

You may ask us to confirm what personal information we hold about you, to correct anything inaccurate, or to delete records that we are not legally required to retain. You may also ask us to stop contacting you at any time. Requests can be sent using the contact details below and will be handled promptly.

Children's Privacy

This site is intended for property owners and is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so it can be removed.

Links to Other Sites

Pages on this site link to external resources such as Google Maps listings, review pages and reference articles. Those destinations are operated independently, and this policy does not apply to them. We encourage you to read the privacy policy of any site you visit.

Changes to This Policy

This policy may be updated from time to time to reflect changes in practice or in the law. The revision date at the top of the page always shows when the current version took effect. Continued use of the site after an update means you accept the revised policy.

Contact Us

Questions about this privacy policy, or about how your information is handled, can be directed to the address, phone number or email above. We aim to respond to every enquiry within two business days.